Privacy Policy

At Efilym Store, located at Mohallah Deptianwala, Shahpur Sadar, RTO Sargodha, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our website or purchasing from our store, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes details you provide when you place an order, sign up for our newsletter, or contact us. The types of personal information we may collect include:
    • Name
    • Address
    • Phone number
    • Email address
    • Payment information (such as credit card details)
  • Non-Personal Information: This includes information about how you interact with our website and store, such as:
    • Device information
    • Browsing history
    • IP address

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders: This includes confirming your order, delivering products, and communicating about your purchase.
  • To improve customer service: We may use your information to respond to your customer service requests and support needs.
  • For marketing and promotions: If you subscribe to our newsletter or promotional emails, we may use your email address to send you special offers, new product information, and store updates.
  • To comply with legal obligations: We may need to collect or share certain information to comply with local laws, regulations, or requests from law enforcement.

3. How We Protect Your Information

We take reasonable precautions to protect the personal information we collect from unauthorized access, use, or disclosure. We implement security measures such as:

  • Secure payment processing systems
  • Encryption of sensitive data during transmission (via HTTPS)
  • Restricting access to personal information to authorized personnel only

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us with:

  • Payment processing: We may share your payment details with trusted payment gateways to complete your transaction.
  • Shipping and delivery: We share your address information with courier services for the delivery of your orders.
  • Email marketing: If you have subscribed to our newsletter, we may use third-party email platforms to send promotional emails.

We ensure that all third-party services comply with privacy and security standards that align with this Privacy Policy.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small text files placed on your device to help us analyze website traffic, customize content, and improve your browsing experience.

You can choose to disable cookies in your browser settings, but please note that this may affect some features of our website.

6. Your Rights and Choices

As a customer, you have the following rights:

  • Access to your information: You have the right to request access to the personal data we hold about you.
  • Correction of information: You can request updates or corrections to your personal information if it is inaccurate or incomplete.
  • Deletion of your information: You may request the deletion of your personal information, except where we are required by law to retain it.

To exercise any of these rights, please contact us at efilymstores@gmail.com or call 03268639654.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Efilym Store and does not cover the practices of other websites. We encourage you to read the privacy policies of any third-party websites before providing any personal information.

8. Children’s Privacy

Efilym Store does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal data from a child under 13, we will delete that information as quickly as possible. If you believe we may have collected such data, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: efilymstores@gmail.com
  • Phone: 03268639654
  • Address: Mohallah Deptianwala, Shahpur Sadar, RTO Sargodha

Conclusion

Your privacy is important to us, and we are committed to maintaining the confidentiality and security of your personal information. By shopping with us, you acknowledge and agree to the terms set forth in this Privacy Policy.

This policy ensures compliance with privacy laws, addresses key concerns about data handling, and explains how customers’ information is processed and protected. Make sure to regularly review and update it if necessary to remain compliant with any regulatory changes.