Frequently Asked Questions (FAQ)

Location:
Mohallah Deptianwala, Shahpur Sadar, RTO Sargodha
Phone: 03268639654
Email: efilymstores@gmail.com

1. What types of products does Efilym Store offer?

Efilym Store specializes in a wide range of Apple products, including:

  • iPhones (various models)
  • iPads (including Air, Pro, and standard models)
  • Apple Watches (Series 6, 7, SE, and more)
  • MacBooks and iMacs
  • AirPods and headphones
  • Apple accessories (cases, chargers, keyboards, etc.)

2. Are the Apple products at Efilym Store brand new or refurbished?

We offer both brand new and certified refurbished Apple products. All refurbished products undergo rigorous testing and come with a warranty, ensuring they meet Apple’s high-quality standards.

3. Do you offer warranty on Apple products?

Yes! All of our new Apple products come with the Apple standard warranty. For refurbished items, we offer a 6-month warranty on all products. Should you face any issues, feel free to contact us for support or replacement.

4. Can I buy Apple products online from Efilym Store?

Currently, we are focused on local sales in Sargodha, and customers can visit our store to make a purchase. However, we do offer phone orders and can arrange delivery for some items within Sargodha. Please reach out to us at 03268639654 for more details.

5. What payment methods do you accept?

We accept various payment methods, including:

  • Cash on delivery (within Sargodha)
  • Bank transfers
  • Online payment options (via mobile apps or other services)

6. How can I contact Efilym Store?

You can reach us via:

  • Phone: 03268639654
  • Email: efilymstores@gmail.com
  • Visit: Our store is located at Mohallah Deptianwala, Shahpur Sadar, RTO Sargodha.

7. Do you provide after-sales support?

Yes! We provide comprehensive after-sales support for all our products. Whether you need assistance with setup, troubleshooting, or warranty claims, our team is ready to help.

8. Can I return or exchange products?

We offer returns and exchanges under specific conditions. If the product is defective or not as described, we’ll assist with returns within 7 days of purchase. Please make sure the product is in its original condition and packaging. For more information, contact us directly.

9. Are the Apple products genuine and authentic?

Yes, all Apple products at Efilym Store are 100% genuine and authentic. We source our products directly from authorized suppliers to ensure you receive only the best quality.

10. Do you offer any discounts or promotions?

Occasionally, we run special promotions and discounts on certain products. To stay updated on these deals, please follow us on social media or subscribe to our email newsletter.

11. Is there any customer support available in case I face issues with my Apple device?

Yes! Our customer support team is available to help with any issues related to your Apple products. You can contact us through phone or email, and we’ll provide troubleshooting steps, assist with repairs, or guide you through the warranty process.

12. Can I place a special order for an Apple product that is not currently in stock?

Yes, we can place special orders for specific Apple products. Please call us at 03268639654 or email us at efilymstores@gmail.com with your request, and we will do our best to source it for you.

Contact Us

Location:
Efilym Store,
Mohallah Deptianwala, Shahpur Sadar, RTO Sargodha.

Phone:
03268639654

Email:
efilymstores@gmail.com

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